Effective Date: [15.06.2024]
Fidael Power Solutions LLP ("Fidael," "we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about users who access our website, www.fidael.com (the "Website"), and how we use that information.
1. Information We Collect
We collect several types of information from and about users of our Website:
- Information You Provide Directly:
- Registration Information: When you register for a risk assessment for lightning calculation, Earthing calculation and For installation support (Fidael DECK), you may provide information such as your name, company name, contact information (email address, phone number), and project details.
- Uploaded Files: You may upload your designs and bills of quantity for analysis.
- Communications: You may send us emails or other communications that contain personal information.
- Direct/indirect information: We can get your information directly through phone calls, messages, direct meeting, through your customers /vendors /contractors or by any other person who are knowing you or when you approach our office/factory by any mode or call us by any mode.
Information Collected Automatically:
- Log Data: We automatically collect information about your use of the Website, such as your IP address, browser type, operating system, referral website, pages visited, and time spent on those pages.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your activity on the Website, and understand how you interact with our content.
2. Use of Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Website;
- To process your requests for Risk assessments, Earthing calculations and Installation process through Fidael DECK;
- To analyse your use of the Website and user trends;
- To personalize your experience on the Website;
- To communicate with you about the Website and our services;
- To comply with legal and regulatory requirements;
- For any other purpose disclosed to you at the time of collection.
3. Sharing of Information
We will not share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have authorized.
- Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or property of us or others.
- Business Transactions: We may disclose your information in connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Your Choices
You have choices about the information you provide to us and how we use it. You can:
- Opt Out of Cookies: Most web browsers allow you to control cookies through their settings. You can block cookies altogether, or you can choose to accept only cookies from trusted websites. Blocking cookies may affect your ability to use some features of the Website.
- Access and Update Your Information: You can access and update your registration information by contacting us.
5. Data Security
We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
6. International Transfers
Your information may be transferred to, processed in, and stored in countries other than the country in which you reside. These countries may have different data protection laws than your own country. By using the Website, you consent to the transfer of your information to these countries.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@fidael.com
9. Disclaimer
This Privacy Policy is intended to provide information about our privacy practices and is not intended to create any contractual rights or obligations.